This Privacy Policy explains how Nineside/Burlington 365 (“we,” “us,” or “our”) collects, uses, stores, and protects personal information provided by users (“you”) when accessing our website, subscribing to our services, or engaging with any features or content on our platform.

By using our website or providing personal information, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, business name, contact details

• Billing and payment information (when subscribing to services)

• Any information you voluntarily submit (e.g., contact forms, reviews, content submissions)

b. Non-Personal Information

• IP address, browser type, device type

• Website usage data (e.g., pages visited, time spent, links clicked)

• Location data (when permitted by your device)

c. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to collect usage data, enhance user experience, and analyze site traffic. You may disable cookies in your browser settings, but this may affect your ability to use certain site features.

2. How We Use Your Information

Nineside/Burlington 365 may use the information we collect for the following purposes:

• To provide and manage our services

• To personalize your experience and recommend relevant content

• To communicate with you via email, including newsletters, promotions, or service updates

• To process transactions and manage subscriptions

• To respond to inquiries or customer support requests

• To improve our website, services, and user experience

• To comply with legal obligations or respond to legal processes

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information with:

• Service providers and vendors who help us operate our website and services (e.g., payment processors, email marketing platforms)

• Legal authorities when required to comply with applicable laws, regulations, subpoenas, or legal requests

• Business partners with your consent or as part of collaborative marketing campaigns

All third-party partners are required to maintain the confidentiality of your data and only use it for the purposes we authorize.

4. Marketing & Communications

By opting in to our mailing list or submitting your contact information, you agree to receive communications from Nineside/Burlington 365 about events, news, promotions, or service updates. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

5. Subscription Management & Payments

Users who purchase marketing services or subscriptions acknowledge that:

• Subscriptions will automatically renew unless cancelled by the user

• Users are responsible for cancelling prior to the renewal date to avoid additional charges

• Due to the nature of digital media, all purchases are final and non-refundable

• We reserve the right to modify pricing or subscription terms at any time, with or without prior notice

6. Data Security

We implement commercially reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage method is 100% secure. By using our website, you acknowledge and accept this risk.

7. User-Generated Content

Any information, images, or content submitted to the site (e.g., reviews, listings, events) may be displayed publicly. You grant Nineside/Burlington 365 a non-exclusive, royalty-free, perpetual license to use, reproduce, and share this content across our platforms. We are not responsible for any third-party use of content you voluntarily submit.

8. External Links

Our website may include links to external websites, businesses, or services not operated by us. Nineside/Burlington 365 is not responsible for the privacy practices, policies, or content of third-party sites. We encourage users to review the privacy policies of any external websites they visit.

9. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without parental consent, we will take steps to delete that information.

10. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us at hello@nineside.com. Subject to applicable laws, we will comply with your request within a reasonable time.

11. Changes to This Privacy Policy

Nineside/Burlington 365 reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page with the updated effective date. Continued use of the site after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Nineside/Burlington 365
hello@nineside.com